Chris / Ron

SETEL will forward this Consumer Alert to its 50 association members early
next week, with a request to inform their members (> 500,000).

Ian


--
Ian Johnston, Policy Consultant
Small Enterprise Telecommunications Centre (SETEL)
www.setel.com.au  mailto:ian.johnston§setel.com.au
02 6258 3409 (B/F)  02 6259 7777 (B)  0413 990 112 (M)

SETEL is a national small business consumer association
advancing the interest of Australian small businesses
as telecommunications and e-commerce consumers

> -----Original Message-----
> From: Chris Disspain [mailto:ceo§auda.org.au]
> Sent: Friday, March 22, 2002 3:27 PM
> To: dns§lists.auda.org.au
> Subject: RE: [DNS] Consumer Alert
>
>
> Ron,
>
> It has gone to the media but what they do with it is up to them. It will
> be going to the com.au database at some stage next week but I would
> encourage all resellers to email it direct to their customers.
>
> Regards,
>
> Chris Disspain
> CEO - auDA
> ceo§auda.org.au
> www.auda.org.au
>
>
> -----Original Message-----
> From: Ron Stark [mailto:ronstark§businesspark.com.au]
> Sent: Friday, 22 March 2002 16:21
> To: 'dns§lists.auda.org.au'
> Subject: RE: [DNS] Consumer Alert
>
> Chris, To whom was this alert sent?  Does auDA send it to all
> registrants, or do you expect resellers / registrars to sent it
> verbatim to their clients.
>
> Is this alert published in any media, or only on your website?
>
> I need to know what to do with your information.
>
> Thanks
> Ron Stark
>
> -----Original Message-----
> From: Chris Disspain [mailto:ceo§auda.org.au]
> Sent: Friday, 22 March 2002 3:44 PM
> To: board§lists.auda.org.au
> Cc: dns§auda.org.au
> Subject: [DNS] Consumer Alert
>
>
> au Domain Administration, the regulatory body that governs the .au
> domain space issued the following Consumer Alert on Friday 22 March
> 2002.
>
>
> CONSUMER ALERT
>
>
> Be wary of requests for domain name Registry Keys and early renewal
> notices Registry Keys
>
> A domain name "registry key" is the password or PIN number used to
> control access to changes in the operation and management of your domain
> name.  It is issued by the domain name registry at the time the domain
> name is first registered.
>
>
> The registry key can be used to:
>
> - check the expiry date of your domain name
>
> - change the Internet location reached by people using your web address
> or email address
>
> - change the contact details associated with your domain name
>
> - change the company authorised by you to make the changes above on your
> behalf
>
>
>
> auDA is aware that some companies are sending out unsolicited 'Renewal
> Advice' notices implying that the registry key is now required to renew
> your domain name. This is NOT correct.
>
>
>
> The registry key is NOT required if you renew your domain name with the
> company currently listed with the registry as providing your domain name
> services.
>
> However, if you change that company then the registry key IS required so
> that the new company can show the registry that you want them to renew
> your domain name for you.
>
> You are entitled to have your domain name renewed by any of the
> companies that offer the service. However, you should be wary of
> providing your domain name registry key in response to an offer to renew
> your domain name unless you are sure that you want this new company to
> renew your domain name for you.
>
> There are many companies in Australia that offer domain name services at
> a range of service levels and prices. So, before you provide your
> registry key you should carefully review the cost and terms and
> conditions of the offer and compare those with the cost and terms and
> conditions offered by other suppliers.
>
> Early Renewal Notices
>
> Under the present system, your domain name cannot be renewed more than
> (approximately) 60 days before it is due to expire.
>
> auDA is aware that some companies are sending out unsolicited renewal
> notices up to 6 months before your domain name is due to be renewed. If
> you renew through them, they will hold your money until such time as
> they can renew the name through the registry. This may not be a problem
> but you should be wary of paying money too early as there is no
> guarantee that the company will:-
>
> 1.	Still be in business when the renewal actually falls due or,
> 2.	Have systems in place to ensure that your name does in fact get
> renewed.
>
> Please also read auDA's previous Consumer Alerts:-
>
> http://www.auda.org.au/about/news/2001012301.html
>
> http://www.auda.org.au/about/news/2001040201.html
>
> You can contact auDA, , for further information, by emailing
> info§auda.org.au.
>
> Chris Disspain
> CEO - auDA


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