Re: {INWW#002-077-687} Reseller Site Support Request

Re: {INWW#002-077-687} Reseller Site Support Request

From: CEInternet HelpDesk <helpdesk§ceinternet.com.au>
Date: Wed, 18 Sep 2002 12:27:33 +1000
Hello,

I am bewildered as to why redelegation notifications are now being 
withdrawn by Melbourne IT. Following is Melborne ITs response to our query.
How are we as an ISP supposed to know that requests are being made to 
redelegate our customers domains elsewhere.

We require this to obviously update our DNS when appropriate, or contact 
our customers in situations where we feel they may have been duped by a 
fast-talking webhosting company who knows nothing about the way DNS operates.

Do other registrars previously/currently notify the authoritative 
nameserver that a redelegation request is in progress?




>Melbourne IT Reseller Support wrote:
>
> > Hello Craig,
> >
> > Since July 1 2002 and the new .au regime of auDA / AusRegistry 
> notification is not sent in relation to a change in the delegation of .au 
> domain names.
> >
> > However, all DNS details are now pubicly displayed via the whois 
> information.
> >
> > The only way to be across current DNS settings and changes to those 
> settings under the new system is to check these details by performing a 
> whois search.
> >
> > Kind Regards,
>
> >
> > Melbourne IT Reseller Support
> >
> > Email        : reseller&#167;melbourneit.com.au
> > Site           : www.melbourneit.com.au
> > Offices      : Melbourne, San Francisco, Madrid




Regards
Shane Clayworth

CEInternet Helpdesk
http://helpdesk.ceinternet.com.au
http://www.ceinternet.com.au
Technical: 1800 240 272
Sales: 1800 22 22 56
Received on Fri Oct 03 2003 - 00:00:00 UTC

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