That's true and interesting ... I will follow it up. Thanks, Sandra On Thursday, Apr 17, 2003, at 20:46 Australia/South, Jon Lawrence wrote: > I've not had dealings with either company so I can't give you an > opinion, > although as Totalreg are based in the UK they may have dealt with Joker > before which could be to your advantage... > > jon > > >> -- Original Message -- >> Reply-To: dns§lists.auda.org.au >> Date: Thu, 17 Apr 2003 20:40:43 +0930 >> From: Virtual Visions <webdesign§virtualvisions.com.au> >> To: dns§lists.auda.org.au >> Subject: Re: [DNS] transfer .com domain >> >> >> Hi Jon, >> >> Thanks for your input ... I was trying to transfer to HostingShop >> which > >> >> I believe go through TotalRegistrations ... but they are all >> relatively > >> >> new to me. >> >> What do you think? >> >> Many thanks, Sandra >> >> On Thursday, Apr 17, 2003, at 20:26 Australia/South, Jon Lawrence >> wrote: >> >>> Sandra >>> >>> Joker.com are notoriously difficult to transfer domains away from, as > >> >>> you >>> have already discovered. >>> >>> My advice would be to make sure you are trying to transfer the name >>> to >> >>> a >>> registrar that knows what they're doing and is happy to provide the > >>> support >>> that you will need to succeed with this transfer. >>> >>> Is ICANN going to do anything about it? Not likely anytime soon... >>> >>> Regards >>> >>> Jon >>> >>>> -- Original Message -- >>>> Reply-To: dns§lists.auda.org.au >>>> Date: Thu, 17 Apr 2003 17:30:21 +0930 >>>> From: Virtual Visions <webdesign§virtualvisions.com.au> >>>> To: dns§lists.auda.org.au >>>> Subject: [DNS] transfer .com domain >>>> >>>> >>>> Hi, >>>> >>>> Thanks for your reply. >>>> >>>> I did as you suggested and found that Joker.com are the actual >>>> Registrars, and so I guess RegistryWeb where the domain was >>>> registered >>> >>>> last year, is just a reseller for Joker.com. >>>> >>>> Anyway, I found this information on joker.com's site below if anyone > >> >>>> is >>> >>>> interested in reading. Seems quite a tedious process to get a domain >>>> transferred away. I tried logging into the Servicezone all >>>> afternoon >>>> without success. I did come across many other very annoyed >>>> customers >>>> that posted comments about how difficult Joker.com is to deal with >>>> and >>> >>>> transfer a domain away from ... again, if you are interested in >>>> checking it out. Looks like there have been many complaints to >>>> ICANN. >>>> >>>> This is all very disappointing, and I feel I must give up on >>>> transferring this domain (and probably many others I referred to >>>> RegistryWeb) over the past few years. >>>> >>>> Any ideas would be most appreciated. >>>> Thanks, Sandra >>>> >>>> ----------------------------- >>>> >>>> How to Change from joker.com to another Registrar >>>> Please go to Servicezone to transfer domains from joker to another >>>> registrar. >>>> New procedure for transfers of domains from joker.com to another >>>> ICANN >>> >>>> accredited registrar >>>> Law in Germany is oriented to protect the consumer. Joker.com is >>>> obligated to ask the owner and/or the admin-c for explicit agreement > >> >>>> in >>> >>>> the case a domain should be transferred from joker.com to another >>>> ICANN >>> >>>> accredited registrar. Starting 24.04.2002 joker.com introduced a new >>>> process for those requests: >>>> >>>> * Step 1: Opening a time slot of 10 calender days for transfers of >>>> domains at joker.com >>>> * 1a. Joker.com will only accept transfer-request from other >>>> registrars >>> >>>> if advised before such request arrives at joker.com . >>>> * 1b. Advising joker.com can be done by the owner or admin-c or >>>> billing-c of the domain by opening a time slot for transfer of the >>>> domain. Please go to Servicezone to initiate the opening. >>>> * 1c. As soon as joker.com gets the demand to open the time slot the >>>> owner and the admin-c are notified by email. >>>> * 1d. If none of them objects, but at least one of them agrees >>>> explicitly within 5 calendar days, an additional time slot of 10 >>>> calender days is opened during which joker.com accepts >>>> transfer-request >>> >>>> from other registrars. >>>> * 1e. The owner and the admin-c will be notified of the result of >>>> that >>> >>>> first step, i.e. after 5 days. >>>> * 1f. If the time slot was opened, the owner and admin-c will be >>>> informed at the end of the time slot if no transfer-request was >>>> received by joker.com . >>>> * 1g. If the TLD is .info or .biz you need a so called auth-id from >>>> joker.com. That auth-id must be submitted to the registry by the new >>>> registrar. If the 10 days time slot is opened you will be able to >>>> get >>>> the auth-id by using the status request of transfer at the >>>> servicezone. >>>> * 1h. During the whole time (5+10 days), but only if the domains is > >>>> not >>> >>>> already transferred, the owner and/or admin-c has the possibility to >>>> reject the transfer. >>>> * Step 2: Initiating the transfer-request at another registrar >>>> * 2a. In addition and after getting the notification from joker.com >>>> that the time slot of 10 days is open, the new registrar has to >>>> initiate the transfer-request at the registry. >>>> * <2b. If such transfer-request arrives within the time slot at >>>> joker.com the domain will be transferred to the new registrar >>>> without >>>> additional request of agreement from the owner and/or admin-c. >>>> * 2c. Owner and admin-c will be notified of the result. >>>> * 2d. Transfer-request arriving outside the time slot will be >>>> refused. >>>> * 2e. Transfer-request arriving when a domain is expired will be >>>> refused. Be aware that the registry for com - net - org has a >>>> process >>>> of auto-renew, i.e. the domain is temporarily prolonged at the cost > of >>> >>>> joker.com even if it was not paid by the customer. That domain is >>>> considered as expired and will be deleted if the customer does not > >>>> pay. >>>> >>>> >>>> Example: >>>> Day >>>> 01 Demanding the opening of the time slot from >>>> owner/admin-c/billing-c >>>> 02 email from joker.com to owner and admin-c asking for agreement >>>> 03 >>>> 04 >>>> 05 >>>> 06 email from joker.com announcing the result of the 1. step, start > of >>> >>>> time slot >>>> 07 >>>> 08 >>>> 09 >>>> 10 possibly email to owner and admin-c announcing that transfer is >>>> enabled because a transfer-request arrived at joker.com. >>>> .... >>>> 16 if no transfer-request arrived at joker.com, email to owner and >>>> admin-c stating that time slot is now closed without transfer >>>> enabled. >>>> butty§totalise.co.uk says: Note to all freeparking customers: this >>>> probably wont work for you since you did not register the domain >>>> directly with joker. >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> yves§lenoren.com says: It seems almost imposible to transfer away >>>> now >>>> with this new procedure! I answered all emails with 'AGREE:YES ( I > >>>> want >>> >>>> to transfer the domain )' But nevertheless it was rejected. I've >>>> send >>>> lost of questions via the Support Page, but nobody answers, even >>>> faxes >>> >>>> do not help. I think I have to look for an attorney specialised in >>>> consumerprotection. Or contact ICANN >>>> http://www.internic.net/cgi/registrars/problem-report.cgi >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> jhouyvet§compuserve.com says: let's icann complain about this >>>> procedure >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> mark§antrosoft.co.uk says: Worked first time for me. Make sure you >>>> are >>> >>>> deleting all the NO: in the email >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> stacey§bo-bear.demon.co.uk says: I am appaled with your service, it > is >>> >>>> rubbish. Customer support is none exististent and Joker.com is >>>> defiently a Joke. I would not recommend you at all. >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> denim§hosers.org says: I'll have to agree with Stacey on this one. > >>>> This >>> >>>> registrar is worse than Verisign when it comes to transferring >>>> domains >>> >>>> away. German law my a**... they just don't want to lose their money. >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> service§media2u.de says: I'll have to agree, too! It's a f**** with >>>> this procedure!! I'll never ever register a domain with joker.com >>>> again. For months I try to transfer a domain to another registrar, >>>> but >>> >>>> it seems not to be possible. They don't let me, although I agreed a >>>> view times. >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> marc§imarc.org says: Joker users do not trust this, Siegfried will >>>> not >>> >>>> let you go! Siegfried, up this wrong german law, there is the EEC >>>> and >> >>>> I >>> >>>> will screw you with this very very deep. You rejected all the >>>> requests, >>> >>>> now I am going to make reject your accreditation, this will make you > >> >>>> be >>> >>>> a good boy... To keep 12 euros, you are going to lose eveything! >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> marc§imarc.org says: Joker users do not trust this, Siegfried will >>>> not >>> >>>> let you go! Siegfried, up this wrong german law, there is the EEC >>>> and >> >>>> I >>> >>>> will screw you with this very very deep. You rejected all the >>>> requests, >>> >>>> now I am going to make reject your accreditation, this will make you > >> >>>> be >>> >>>> a good boy... To keep 12 euros, you are going to lose eveything! >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> hostmaster§warp.mine.nu says: A 5 day delay in opening the time >>>> window >>> >>>> for a losing transfer is a bit long in this day and age of the >>>> internet. Can your systems not bear to lose us any sooner than that? >>>> not even if both admin contact and owner agree? Seems you can >>>> certainly >>> >>>> register a domain faster than that. We only want to transfer away >>>> because your systems will not support our needs and to then make us >>>> wait a further 5 days before we can use a different registrar is >>>> adding >>> >>>> insult to injury. This is assuming it even works, as it looks like >>>> other users have had the same sort of response I have with questions > >> >>>> to >>> >>>> support. >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> ASkwar§DigitalProjects.com says: I first had problems to acknowledge >>>> the domain transfer request (the mail that should be sent to >>>> xfr-response§joker.com with AGREE:YES). I managed to ACK the >>>> request, >>>> by replying to the mail (with the correct From: line) and just >>>> deleting >>> >>>> every AGREE:NO or AGREE=NO. Ie. I replied to the mail (with "> " at > >>>> the >>> >>>> beginning of every line) and my Reply Mail also contained the Domain >>>> Name: and Transfer ID: lines. It also contained all the other lines >>>> from the original message. I agree however, that the instructions in >>>> this mail should be clearer! >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> rhenning§aol.com says: The method by which you approve the transfer >>>> request through email is stupid and frustrating. The email should >>>> have >>> >>>> a link to joker where you can click a button to approve the >>>> transfer. >>>> Instead, you have to have the text EXACTLY as they say - WHICH IS >>>> NOT >>>> FUCKING CLEAR - and then get these stupid messages that you have no >>>> idea what is going on. THIS PLACE SUCKS. >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> rhenning§aol.com says: >>>> http://reports.internic.net/cgi/registrars/problem-report.cgi THE >>>> LINK >>> >>>> ABOVE IS A FORM TO COMPLAIN TO iCann.... DO IT! >>>> -------------------------------------------------------------------- >>>> -- >> >>>> -- >>>> btibbels§totalise.co.uk says: What a shit system - I have wasted two >>>> days trying to change just the nameservers and your trashy >>>> procedural >>>> system that can surely only be understood by yourself. Get me outta >>>> here I'm a domain owner. Bye Bye >>> >>> >>> >>> --------------------------------------------------------------------- >>> -- >> >>> ---- >>> List policy, unsubscribing and archives => >>> http://www.auda.org.au/list/dns/ >>> Please do not retransmit articles on this list without permission of > >>> the >>> author, further information at the above URL. (370 subscribers.) >>> >>> >> >> --- >> Sandra Caballero >> Virtual Visions >> sandra§virtualvisions.com.au >> caballero§internode.on.net >> http://www.virtualvisions.com.au >> ph: 08 8552 5949 >> efax: 00111 73455 36893 >> >> >> ---------------------------------------------------------------------- >> ----- >> List policy, unsubscribing and archives => >> http://www.auda.org.au/list/dns/ >> Please do not retransmit articles on this list without permission of >> the >> >> author, further information at the above URL. (370 subscribers.) >> > > > > ----------------------------------------------------------------------- > ---- > List policy, unsubscribing and archives => > http://www.auda.org.au/list/dns/ > Please do not retransmit articles on this list without permission of > the > author, further information at the above URL. (370 subscribers.) > > --- Sandra Caballero Virtual Visions sandra§virtualvisions.com.au caballero§internode.on.net http://www.virtualvisions.com.au ph: 08 8552 5949 efax: 00111 73455 36893Received on Fri Oct 03 2003 - 00:00:00 UTC
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