Hi Vic,

I agree with your comment about spam, but your average Joe is now completey
fed up with anything that could remotely be considered spam. This tends to
broaden the bounds of what is considered spam.

For example, with the registrars being reuired to keep the contact details
upto date, tacking on ads for other services might or might not be
considered spam. Personally I take the view that if they want to be
credible, just send an email with what they are required to send and have an
opt in check box on the registration page "keep me informed about hot offers
from our company".

Auda should change policy, emails from registrars should only contain
information required, no ads.

Overall our problem is that our clients aren't that 'Internet  Literate',
the one piece of advice we have given them is that they should ignore any
mail they receive about their domain names until they check with us first. I
dont think I need to go into detail as why we suggest this.

At the end of the day we make little or nothing out of domain names, and
hope that we dont get too many calls from customers about them (we dont
charge for that kind of support). I am subrscribed to this list to ensure
that any relevant information is passed onto them. I disagree that your
average business person needs to be "educated" in this field, as suggested
in a post here a while ago, better that everyone concentrates on their
"core" business.

Cheers Tony




> fred [tony§seol.net.au] wrote:
> > Out of interest, how do you tell if they are retail clients? We are
> > business, we have registered about 6 domains recently with you for our
> > clients.
>
> because they use the retail interface and not the reseller interface.
>
> > I strongly suggest an "opt in" / "opt out" if you are going to try to
value
> > add sales to clients, especially if they are services we supply to them.
We
> > have no interest in .ID domains, nor hosting .. so what do you call an
email
> > offering services you havent asked for, we call it spam here.
>
> I am not saying this in relation to you but I have noticed a growing trend
that
> some people are calling anything they dont like spam. from unwanted
messages
> in a mailling list to anything even remotely commercial.
>
> the notice is a required contact based on a pre-existing commercial retail
> transaction that serves an additional marketing purpose.
>
> having said all that I agree with you an opt-in/opt-out is something that
will
> be put in place.
>
> Vic
>
>
> --------------------------------------------------------------------------
-
> List policy, unsubscribing and archives =>
http://www.auda.org.au/list/dns/
> Please do not retransmit articles on this list without permission of the
> author, further information at the above URL.