hostmaster§munnari.oz.au wrote:
> 
> Your request for registration of the domain  has NOT been undertaken.

Why has it taken TWELVE WORKING DAYS to find this out?



> 
> Please quote the DNA reference number 18896 in all future correspondence.
> 
> unqualified placenames are not accepted 4570, GLENWOOD, QLD

The Telstra White pages does NOT list any placename 
in Australia by that name.

Also, an on-line and up-to-date list of all postcodes for Australia
shows the following:

Australian Postcodes for "4570"

 place    state          postcode
 Amamoor     QLD          4570
 Corella     QLD          4570
 Gunalda     QLD          4570
 Gympie      QLD          4570
 Imbil       QLD          4570
 Jones Hill  QLD          4570
 Kandanga    QLD          4570
 Monkland    QLD          4570
 South Side  QLD          4570
 Tandur      QLD          4570
 Theebine    QLD          4570
 Traveston   QLD          4570
 Woolooga    QLD          4570
 Woondum     QLD          4570

You will note that there is no entry for "Glenwood".

Please explain the following and reply A.S.A.P:

1. Where do you get the information that Glenwood is 4570?

2. Since this is a denial of the domain registration based on
   your own policy, why has my client has to wait for TWELVE
   working days for you to reject the registration? Surely you
   could have saved both Dot and our client a lot of grief
   by replying earlier that there is a problem with the domain
   name. Now it looks like our client will have to suffer another
   TEN DAY DELAY because of this. Certainly unacceptable in light
   of their own plans to use their domain name.

   Can we expect some sort of refund for this poor service?

3. What would you recommend as an alternative domain name
   for Glenwood Trading Corp Pty Ltd if Glenwood is indeed
   a place name in Australia?


With regards,
Richard Welykochy

Dot Communications Ltd           tel: (02) 9281 1111
Level 19, 323 Castlereagh St     fax: (02) 9281 2219
Sydney NSW 2000