No names, no pack drill...

I have a client who arranged a redelegation of their domain name hosting
several weeks ago, but their old Internet provider hasn't updated their own
DNS system to match.

The result is while the rest of the world can reach my client's Web site
and send them e-mail, anyone who happens to be a customer of their old ISP
cannot.

Several requests to the old ISP have gone unacknowledged and unheeded.

Can anyone suggest a course of action which might sting them into action?

Thanks

Paul Foxworthy

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