ING/IRA New Product

ING/IRA New Product

From: Ron Stark <ronstark§>
Date: Fri, 15 Mar 2002 10:07:55 +1100
Now here's a turn up for you ...

I've always been very vocal against IRA and ING's practices with respect to
soliciting renewal business.  In this new case however, I don't think that
we should allow our abhorrence of their other practices colour our judgement
of this new offering.  They are using the fact that a registrant is
a good candidate for selling a .com domain to.  In that sense, I don't have
a problem.

Further down the line, there is the competitive threat that with every .com
they pick up in this way, they can then contact what is now a new client,
and legitimately offer to manage their domain name for them as well.
This too is fair competition.

Where I do have a problem is my suspicion that the mail-out seems to be
based around the renewal dates (the source of previous complaints),
and their use of data mining (there's that source material again!) to
cross-check potential recipients.

Ron Stark
Business Park Pty Ltd
mail: ronstark&#167;
phone: +61 (0)3 9592 6895   fax: +61 (0)3 9591 0729
mob: +61 (0)41 812 9922

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Received on Fri Oct 03 2003 - 00:00:00 UTC

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