Gideon, please review again

Gideon, please review again

From: mervyn morrice <mervynmorrice§hotmail.com>
Date: Wed, 06 Nov 2002 10:40:38 +0000
Gideon,

Could you please look through these e-mails again as I truly believe that 
Melbourne IT are in the wrong. How on earth can a request come to you and 
allow a transfer of ownership within minutes of e-mailing me the 
notification, further more if you transfer ownership that quickly why 
promote the 48hour time to respond. Why when most requests for transfer of 
ownership have to be not just in writing but on a company letter head did 
you allow this to go through and why does your service equate to that of 
Ansett Airlines (look what happened to them?)

Incase you don't remember me Bruce, I for a time was unfortunately employed 
by Internet Name Group and left months before they were closed down, my name 
is Craig Missell. You have probably also received information from the 
little Director from Internet Name Group, who has been making false claims 
about me using hotmail addresses, I can only guess that this is due to my 
cooperating with the ACCC in relation to ING.

The history of my dealings with MIT and the lack of support offered to 
me....................

>From: help&#167;netsol.com To: xxxxxxxxxxx§hotmail.com Subject: Your order 
>status. Date: Tue, 7 May 2002 20:39:24 -0400 (EDT)  ***Please do not reply 
>to this email message.*** We've received a request to change the 
>registrar(s) for the following domain name(s) to VeriSign: Domain Name 
>Current Registrar xxxxxxxxxxxxxx.COM MELBOURNE IT, LTD. D/B/A INTERNET 
>NAMES WORLDWIDE
>
>Internet Name Group, a VeriSign authorized partner, entered this request on 
>2002-05-07 19:37:54.0. VeriSign, an ICANN accredited registrar, will 
>process this acknowledgement of transfer on behalf of Internet Name Group.
>
>Upon completion of the transfer, the registrant for the domain name(s) 
>identified above will be 19847388.
>
>However, we require authorization from you before we can complete the 
>processing. To obtain the necessary authorization, this email message was 
>sent to the Administrative Contact of the Domain Names listed above at 
>xxxxxxxxxx&#167;hotmail.com.
>
>VeriSign will process this acknowledgement of transfer on behalf of 
>Internet Name Group. If this is a valid request and you wish to approve 
>this transfer, please access the secure web page at:
>
>https://www.registrar-transfers.com/en_US/controller.jsp?action=transfer_auth&hash_id=eda6b405150f695a8ea39cd16a2180cd
>
>If you are unable to click on the link above, please paste the URL into 
>your browser and follow the instructions to authorize the Change of 
>Registrar for the domain name(s).
>
>If you don't respond within 14 days from the date of this message, your 
>request will be cancelled.
>
>Best regards,
>
>VeriSign Registrar
***************************************************************************
From: das&#167;inww.com
>To: xxxxxxxx&#167;hotmail.com Subject: Change of Ownership of 
>xxxxxxxxxxxxxxx.com Date: Mon, 27 May 2002 18:10:51 +1000 (GMT+10:00)
>
>Dear xxxxxxxxxx,
>
>This is to inform you that we had received a request to change the owner of 
>the domain name as listed below
>
>Domain Name :xxxxxxxxxxx.com Old Organization Name : yael pty ltd New 
>Organization Name : Open Your Mind New Organization Address: 25 cambridge 
>street , caulfield north, Victoria, 3161, AU New Admin Name: domain master 
>New Admin Address: 25 cambridge street , caulfield north, Victoria, 3161, 
>AU New Admin Email: sasha&#167;internetnamegroup.com
New Admin Phone: 61395255285
>
>Should you dispute this change, please email das&#167;inww.com within 48 hours 
>with "Disputed Organization Name Change" as the subject.
>
>Internet Names WorldWide A division of Melbourne IT Ltd. A.C.N. 073 716 793 
>www.inww.com
>
>Level 2 120 King Street MELBOURNE VIC 3000 AUSTRALIA PH: +613 8624 2400 
>FAX: +613 9620 2250


I do not give permision for the change of ownership of my domain name 
xxxxxxxxxxx.com If this change of ownership is allowed to go through I will 
hold you personally responsibleI have not given any permision in writing or 
otherwise for this to happen, can you please show me where I gave permision 
for this to happen. Nor did I give permision for my details to be changed
***********************************************************************
>From: "DAS" To: "xxxxxxxxxxx" Subject: {INWW#001-720-356}"Disputed 
>Organization Name Change" Date: Mon, 27 May 2002 23:42:01 +1000
>
>---------------------------------------------------------------------- * 
>RECEIPT OF EMAIL FROM MELBOURNE IT * 
>----------------------------------------------------------------------
>
>Thank you for contacting Melbourne IT Limited.
>
>This is an automated reply to acknowledge receipt of your message. Please 
>DO NOT RESPOND to this email.
>
>We normally respond to email requests within 48 hours. For future reference 
>please make note of your tracking number above.
>
>Please visit our Online Help Centre for fast and easy answers: 
>http://www.melbourneit.com.au/help/
>
>---------------------------------------------------------------------- * 
>MELBOURNE IT QUICK REFERENCE GUIDE * 
>----------------------------------------------------------------------
>
>* ONLNE BUSINESS GUIDE: Online Business Success starts here... 
>http://guide.melbourneit.com.au/
>
>* SEARCH ENGINE SUBMISSION: More traffic! More sales! 
>http://www.melbourneit.com.au/
* NEWSLETTER: Protect your online brand. Stay informed.
>http://www.melbourneit.com.au/newsletter/
>
>* NEW DOMAINS (biz, info name): Is your name available? 
>http://www.melbourneit.com.au/newtlds/
>
>* AFFILIATE PROGRAM: It's free to join and easy to make money. 
>http://www.melbourneit.com.au/affiliates/
I would want the following domain names all changed to direct domain names 
with melbourne it. I also for security purposes need all the registry keys 
changed ASAP.
Below please find the registry keys and the domain names. Please also 
recover the registry key for melbourneaustralia.info
xxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx
This reguest is urgent. My contact there is Amy.
Please confirm that you have received the fax just sent in relation to my 
domain names including xxxxxxxx.com and others.
This request is urgent
Thanking You
xxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxx
Email:  xxxxxxxxxxxxxxxxxxxxx
Email : xxxxxxxxxxxxxxxxxxxxx
************************************************************
This message contains privileged and confidential information intended
only for the
use of the addressee named above. If you are not the intended recipient of
this message
you must not disseminate, copy or take any action in reliance on it. If
you have received
this message in error, please notify xxxxxxxxxxx Agencies immediately.
Any views
expressed in this message are those of the individual sender except where
the sender
specifically states them to be the views of xxxxxxxxx Agencies.
************************************************************
>From: "DAS" To: "xxxxxxxxxxxx" Subject: {INWW#001-720-356}"Disputed 
>Organization Name Change" Date: Mon, 27 May 2002 23:42:01 +1000
>
>---------------------------------------------------------------------- * 
>RECEIPT OF EMAIL FROM MELBOURNE IT * 
>----------------------------------------------------------------------
>
>Thank you for contacting Melbourne IT Limited.
>
>This is an automated reply to acknowledge receipt of your message. Please 
>DO NOT RESPOND to this email.
>
>We normally respond to email requests within 48 hours. For future reference 
>please make note of your tracking number above.
>
>Please visit our Online Help Centre for fast and easy answers: 
>http://www.melbourneit.com.au/help/
>
>---------------------------------------------------------------------- * 
>MELBOURNE IT QUICK REFERENCE GUIDE * 
>----------------------------------------------------------------------
>
>* ONLNE BUSINESS GUIDE: Online Business Success starts here... 
>http://guide.melbourneit.com.au/
>
>* SEARCH ENGINE SUBMISSION: More traffic! More sales! 
>http://www.melbourneit.com.au/
>
>* NEWSLETTER: Protect your online brand. Stay informed. 
>http://www.melbourneit.com.au/newsletter/
>
>* NEW DOMAINS (biz, info name): Is your name available? 
>http://www.melbourneit.com.au/newtlds/
>
>* AFFILIATE PROGRAM: It's free to join and easy to make money. 
>http://www.melbourneit.com.au/affiliates/
>
>----------------------------------------------------------------------
Im wanting to know why after responding to your e-mail, demanding that my 
domain name not be transfered from Yael pty ltd to Open Your Mind within the 
48 hour period, was the change made possible.
I followed your direction and now am in a very unhappy position, not knowing 
if my domain name is lost. I am about to go live with my very own web site 
but no longer am in control of my domain name.
Please respond right away as this is a very big issue, which I want resolved 
right away.
xxxxxxx
xxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxx
Tel : +xxxxxxxxxxxxxxx
Email : xxxxxxxxxxxxxxx
Email: xxxxxxxxxxxxxxxxxxxxx
************************************************************
This message contains privileged and confidential information intended
only for the
use of the addressee named above. If you are not the intended recipient of
this message
you must not disseminate, copy or take any action in reliance on it. If
you have received
this message in error, please notify xxxxxxxxxxx Agencies immediately.
Any views
expressed in this message are those of the individual sender except where
the sender
specifically states them to be the views of xxxxxxxxxxxx Agencies.
************************************************************
>From: das&#167;inww.com To: xxxxxxxxxxxxxxxxxx Subject: Change of Ownership of 
>xxxxxxxxxxxxxx.com Date: Mon, 27 May 2002 18:10:51 +1000 (GMT+10:00)
>
>Dear xxxxxxxxxx,
>
>This is to inform you that we had received a request to change the owner of 
>the domain name as listed below
>
>Domain Name : xxxxxxxxxxxxxxx.com Old Organization Name : yael pty ltd New 
>Organization Name : Open Your Mind New Organization Address: 25 cambridge 
>street , caulfield north, Victoria, 3161, AU New Admin Name: domain master 
>New Admin Address: 25 cambridge street , caulfield north, Victoria, 3161, 
>AU New Admin Email: sasha&#167;internetnamegroup.com New Admin Phone: 
>61395255285
>
>Should you dispute this change, please email das&#167;inww.com within 48 hours 
>with "Disputed Organization Name Change" as the subject.
>
>Internet Names WorldWide A division of Melbourne IT Ltd. A.C.N. 073 716 793 
>www.inww.com
>
>Level 2 120 King Street MELBOURNE VIC 3000 AUSTRALIA PH: +613 8624 2400 
>FAX: +>From: "DAS"
To: "xxxxxxxxxx"
>Subject: {INWW#001-722-084}Re: Change of Ownership of xxxxxxxxxx.com Date: 
>Tue, 28 May 2002 19:57:02 +1000
>
>---------------------------------------------------------------------- * 
>RECEIPT OF EMAIL FROM MELBOURNE IT * 
>----------------------------------------------------------------------
>
>Thank you for contacting Melbourne IT Limited.
>
>This is an automated reply to acknowledge receipt of your message. Please 
>DO NOT RESPOND to this email.
>
>We normally respond to email requests within 48 hours. For future reference 
>please make note of your tracking number above.
>
>Please visit our Online Help Centre for fast and easy answers: 
>http://www.melbourneit.com.au/help/
>
>---------------------------------------------------------------------- * 
>MELBOURNE IT QUICK REFERENCE GUIDE * 
>----------------------------------------------------------------------
>
>* ONLNE BUSINESS GUIDE: Online Business Success starts here... 
>http://guide.melbourneit.com.au/
>
>* SEARCH ENGINE SUBMISSION: More traffic! More sales! 
>http://www.melbourneit.com.au/
>
>* NEWSLETTER: Protect your online brand. Stay informed. 
>http://www.melbourneit.com.au/newsletter/
>
>* NEW DOMAINS (biz, info name): Is your name available? 
>http://www.melbourneit.com.au/newtlds/
>
>* AFFILIATE PROGRAM: It's free to join and easy to make money. 
>http://www.melbourneit.com.au/affiliates/
>
>---------------------------------------------------------------------- 613 
>9620 2250
Gideon,
I have not heard from melbourne IT in relation to my domain name 
xxxxxxxxxxx.com and the details have not been changed back to mine.
I have also had no responce to the changing of all of my domain names 
registry keys and management through MIT.
Please advise me ASAP. Im so sorry for being pushy but these are real issues 
and of huge concern to me.

Looking forward to your responce.
With Thanks
xxxxxxx
xxxxxxxxxxxxxxxxxx
Tel : +xxxxxxx
Email : xxxxxxx
Email: xxxxxxxxxxxxx
************************************************************
This message contains privileged and confidential information intended
only for the
use of the addressee named above. If you are not the intended recipient of
this message
you must not disseminate, copy or take any action in reliance on it. If
you have received
this message in error, please notify xxxxxxxxxx Agencies immediately.
Any views
expressed in this message are those of the individual sender except where
the sender
specifically states them to be the views of xxxxxxxxxxxx Agencies.
>From: xxxxxxxxxxxxx To: "'Gideon.Culican&#167;melbourneit.com.au'" CC: 
>"xxxxxxxxxxxxxx" Subject: xxxxxxxxxx.com Date: Tue, 11 Jun 2002 12:34:24 
>+1000
>
>6 June 2002.
>
>
>xxxxxxxxxxx xxxxxxxxxxxx
>xxxxxxxxxxxxx xxxxxxxxx
>
>
>To: Melbourne IT
>
>
>Re: xxxxxxxxxx.com
>
>
>I first registered the domain name using a company name YAEL PTY LTD 
>through Internet Name Group some years ago. Out of the blue I received a 
>request generated by VeriSign informing me that they had received a request 
>for a transfer of registrar from Melbourne IT to VeriSign, I had never 
>requested this. I did not respond to the request and on Wednesday 22 May 
>2002 I received e-mail from help&#167;netsol confirming that the transfer had 
>failed, as I had not responded. It also informed me that e-mail had been 
>sent to Internet Name Group, as that was the party that had requested the 
>transfer without my written or verbal request.
>
>The next request I received was from Melbourne IT (27 May 2002) informing 
>me that they had received a request to change ownership of the domain name 
>to Open Your Mind, at no stage had I made this request. As per the e-mail, 
>I responded within 48 hours, writing that under no circumstances was my 
>domain name to be transferred from my ownership to that of Open Your Mind. 
>On the 28 May 2002, I received an automated response confirming that my 
>rejection of transfer had been received (INWW#001-722-084).
>
>The next thing I knew was that the domain name I owned had successfully had 
>a change of ownership to Sasha Sudakov, using his e-mail address and 
>private residential address. I can only deduce that I did not receive any 
>warnings as Sasha Sudakov had changed e-mail contacts, as he possessed the 
>registry key being a director of Internet Name Group.
>
>After numerous discussions with various Melbourne IT representatives, I 
>then find out that not only had I been removed as owner of the domain name 
>but a transfer of registrar to Network Solutions had also taken place 
>without my knowledge or approval.
>
>I have requested for Sasha Sudakov to return my domain name, with no 
>success. I know require for Melbourne IT to do whatever needs to be done to 
>recover the name including contacting Network Solutions. If the ownership 
>in full is not transferred back to me by Friday 14 June, I will also be 
>contacting Robert Sindarly from Network Solutions, as this now effects an 
>overseas company I will also be lodging a complaint with ICANN, AUDA and 
>all Australian Registrars to explain the issues, which include the abuse of 
>position and access to domain registry keys, transfer of ownership without 
>written permission and transfer of registrar without written permission. 
>Please also be aware that these actions are the work of Internet Name Group 
>Director Sasha Sudakov and not that of any other Internet Name Group 
>employee or Director.
>
>I do have all the necessary paperwork to back up my claims, which Melbourne 
>IT has already sighted. There will be only one outcome for this and that 
>will be the return of the domain name to the rightful owner. The only 
>question is how many organizations and regulatory bodies will become 
>involved before this happens.
>
>Gideon,
>
>Please keep me updated as I need this issue resolved ASAP, and am looking 
>to you for assistance and advise.
>
>
>Thanking You
>
Gideon,
Thank you for your time on the phone the other day.
After looking through all the e-mails and information, it has become 
apparent to me that if Melbourne I.T had acted on my e-mail not to transfer 
ownership of the domain name xxxxxxxx.com away from myself to Sasha Sudakov 
(Open Your Mind), then Sasha would not have been able to inforced the 
transfer of registrar.
I have the read receipt rejecting transfer of ownership of the domain and my 
question is what is Melbourne I.T going to do to help me retrieve the name, 
and have this done ASAP.
Please advise ASAP.
xxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxx
Tel : +xxxxxxxxxx
Email : xxxxxxxxxxxxxx
Email:  xxxxxxxxx
>From: "POLICY" To: "xxxxxxxxxxx" Subject: {INWW#002-103-362 xxxxxxxxxxx.com 
>Date: Fri, 27 Sep 2002 15:36:07 +1000
>
>xxxxxx further to your recent call to our Customer Service department I 
>advise that we cannot offer any further information than the email I sent 
>you in July. Given that your reseller had changed the contact details for 
>this name then the transfer to the other Registrar went ahead. This is an 
>issue you must take up with the current licence holder for the name as I 
>understand they are connected with your reseller at the time and you had 
>given them management rights and the use of the domain name.
>
>regards
>
>Jan Webster Manager, Policy Implementation Melbourne IT Ltd ACN 073 716 793 
>Level 2, 120 King St Melbourne 3000 Telephone +61 3 8624 2400 Fax : +61 3 
>8624 2499 Home page : www.melbourneit.com.au
>
>This message and/or attached documents may contain confidential and 
>privileged information and should only be read by those persons to whom 
>this message is addressed. This message is copyright to Melbourne IT and 
>disclosure, copying or forwarding this message and attachments without the 
>owner's approval is prohibited and may be unlawful. If you have received 
>this message in error, please notify the sender via return email and delete 
>the original message from any computer. Thank you for your co-operation


Hello xxxxxx,

We have analysed your case and it is clear that your reseller at the time
processed a change of ownership using valid authorisation and changed the
contact details, and the new licence holder authorised a transfer to another
registrar.

This is an issue you must take up with the current licence holder for
the name as I understand they are connected with your
reseller at the time and you had given them management
rights and the use of the domain name.

We are not able to help you any further.

Regards,
Bruce Tonkin







>From: "Giznet DNS Department" <dns&#167;giznet.com>
>Reply-To: dns&#167;lists.auda.org.au
>To: <dns&#167;lists.auda.org.au>
>Subject: RE: [DNS] How long should a transfer take?
>Date: Thu, 31 Oct 2002 13:23:42 +1100 (AUS Eastern Daylight Time)
>
>hehehe, go get'em Merv.
>
>
>
>-------Original Message-------
>
>From: dns&#167;lists.auda.org.au
>Date: Thursday, 31 October 2002 1:09:38 PM
>To: dns&#167;lists.auda.org.au
>Subject: RE: [DNS] How long should a transfer take?
>
>Wayne,
>
>The Melbourne IT guestimate for a transfer is laughable, they transferred a
>domain name from me on the request of another, the other happened to be a
>then channel partner. The name was transferred away from me to a completely
>new owner, I was sent a transfer request from MIT and within (I kid you 
>not)
>
>a few minutes of that being e-mailed to me, the transfer had already taken
>place. After about four months of asking MIT to help I get the "out of our
>hands" from yes Mr. Bruce Tonkin. Follow the story folks as from monday I
>will be posting the e-mail correspondence between MIT and myself to the DNS
>list. MIT shape up or ship out!
>
>
>
>
>
>
>
> >From: Wayne Herring <wayne&#167;wayneherring.com>
> >Reply-To: dns&#167;lists.auda.org.au
> >To: dns&#167;lists.auda.org.au
> >Subject: RE: [DNS] How long should a transfer take?
> >Date: Fri, 25 Oct 2002 09:17:08 +1000
> >
> >Thanks Bruce.
> >
> >That wasn't meant as a criticism of MIT, just asking what the process 
>was.
> >
> >Regards,
> >
> >Wayne
> >
> >At 09:09 AM 25/10/2002 +1000, you wrote:
> >>Hello Wayne,
> >>
> >>It takes a maximum of two days from the time when the transfer is
> >>initiated.
> >>This is implemented in the AusRegistry software.
> >>
> >>The losing registrar has not ability to deny a transfer.
> >>
> >>From the auDA transfer of registrar policy
> >>(http://www.auda.org.au/docs/auda-2002-08.txt):
> >>
> >>"4.6 Transfers that have been properly authorised and processed
> >>according
> >>to the requirements of this policy and any
> >>procedural requirements of the registry, will proceed within 2 days of
> >>initiation. "
> >>
> >>Regards,
> >>Bruce
> >>
> >> > -----Original Message-----
> >> > From: Wayne Herring [mailto:wayne&#167;wayneherring.com]
> >> > Sent: Friday, October 25, 2002 9:00 AM
> >> > To: dns&#167;lists.auda.org.au
> >> > Subject: [DNS] How long should a transfer take?
> >> >
> >> >
> >> > How long should a transfer take between two registrars? I
> >> > customer who is
> >> > moving a domain from Melbourne IT to Enetica. They approved
> >> > the transfer
> >> > yesterday. Enetica told me the hold up was probably at
> >> > Melbourne IT's end,
> >> > Melbourne IT tell me that the delay is at the registry end
> >> > and that it will
> >> > take 2-3 days. In the meantime the domain is locked and I
> >> > can't redelegate
> >> > it (I know, I should have made the changes before doing the 
>transfer).
> >> >
> >> > Wayne
> >> >
> >> >
> >> > --------------------------------------------------------------
> >> > -------------
> >> > List policy, unsubscribing and archives =>
> >> > http://www.auda.org.au/list/dns/
> >> > Please do not retransmit articles on this list without
> >> > permission of the
> >> > author, further information at the above URL. (363 subscribers.)
> >> >
> >>
> >>---------------------------------------------------------------------------
>
> >>List policy, unsubscribing and archives =>
> >>http://www.auda.org.au/list/dns/
> >>Please do not retransmit articles on this list without permission of the
> >>author, further information at the above URL. (363 subscribers.)
> >
> >
> >---------------------------------------------------------------------------
> >List policy, unsubscribing and archives => 
>http://www.auda.org.au/list/dns/
> >Please do not retransmit articles on this list without permission of the
> >author, further information at the above URL. (363 subscribers.)
>
>
>_________________________________________________________________
>Broadband? Dial-up? Get reliable MSN Internet Access.
>http://resourcecenter.msn.com/access/plans/default.asp
>
>
>---------------------------------------------------------------------------
>List policy, unsubscribing and archives => http://www.auda.org.au/list/dns/
>Please do not retransmit articles on this list without permission of the
>author, further information at the above URL. (362 subscribers.)
>
>.


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Received on Fri Oct 03 2003 - 00:00:00 UTC

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