RE: [DNS] More on the issue of reseller / registrar relationship

RE: [DNS] More on the issue of reseller / registrar relationship

From: IntaServe | Amin Kroll <amin.kroll§intaserve.com>
Date: Tue, 24 Jun 2003 16:54:50 +1000
Vic obviously as a registrar we have auDA obligations to registrants that we
must meet, and our resellers and affiliates are fully aware of that. We
stand by the offer of drawing up an agreement / guarantee that meets the
needs of both our resellers and us a registrar .. and you are correct in
that there are commercial or technical realities that must be addressed.

We are talking about the marketing of services to our database of domain
resellers clients which should not be done. I'm actually surprised that this
is an issue.

Best regards,


Amin





-----Original Message-----
From: Deus Ex Machina [mailto:vicc&#167;cia.com.au]
Sent: Tuesday, 24 June 2003 4:03
To: dns&#167;lists.auda.org.au
Subject: Re: [DNS] More on the issue of reseller / registrar
relationship


IntaServe   |   Amin Kroll [amin.kroll&#167;intaserve.com] wrote:
> Hi all,
>
> This is our first post to the list but I've been reading the comments with
a
> lot of interest and felt it worthwhile to comment ...
>
> As a registrar (aswell as a previous reseller ourselves) we've built the
> business over many years based on the premise of respect for our resellers
> relationships with processes developed to prevent contact of your clients.
> We never contact our domain resellers' clients directly unless express
> permission has been granted to do so. Frankly it would be commercially
> stupid to do so.
>
> We would like to take resellers up on the offer of a Guarantee of
> 'non-contact' of your clients and formalise this with a document if need
be.
> The actual drawing up of such an agreement or Guarantee is not as 'easy'
as
> it sounds and may be frought with legal issues which is why IMO registrars
> may have steered away from this. Realistically accidents may occurr as per
> Melbourne ITs latest renewal reminder incident which I understand was a
> technical accident.


nice publicity stunt.

so you are publically offering to breach the auda policies over transfer and
direct registrant contracts?

you are legally bound to enter into a contract directly with registrants.
how do you propose
to do this without the registrants knowledege?

let us know if you work out how to by-pass the auda policies you are
contractually
bound to without auda suspending your registrar licence.

Vic



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Received on Fri Oct 03 2003 - 00:00:00 UTC

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