And what is your point James? The complaints procedures for
auDA are not uncommon, maybe they are even common. In
broadcasting for example, the complaint goes to the
broadcaster first. If there is no satisfactory outcome, you
then complain to the ABA.

The complaint will normally need to relate to some
contravention of the BSA, and if the complaint goes to the
ABA, it will only be acted upon if there is a breach of the
BSA.

Seems like a fair procedure to me.

As for flying people around the world, this is the way it
happens in the domain name world. Almost ever other
equivalent body does.

David

 --- James Guy <jamesguy&#167;guyassociates.com.au> wrote: > For
the average domain consumer the path to filing a
> complaint about a
> registrar's actions or interpretation is quite a journey.
> 
> 
>  
> 
> First, he or she has to lodge the complaint with the
> registrar itself.  If
> the consumer goes straight to auDA then auDA will not
> action the complaint.
> Following a response by the registrar that it either will
> not correct the
> action or is incapable of operating under the policy as
> it does not know
> what to do he or she then complains to auDA.  
> 
>  
> 
> auDA requests that the complaint be filed on the
> appropriate form to be
> accepted.  Once the form is completed the domain consumer
> is advised that he
> or she must wait for up to 30 days before a ruling on the
> complaint will be
> given.
> 
>  
> 
> This situation is untenable given that auDA extracts a
> fair chunk of the
> domain license fee.  This fee is paid for by domain
> consumers.  Rather than
> spending money on flying a CEO around the world and
> paying him an exorbitant
> salary given he manages a handful of staff how can auDA's
> Board deny the
> domain consumer services that are core functions of this
> organisation.
> 
>  
> 
> Also does anyone know what the CEO's Salary has been
> increased to in the
> last round?  What was the percentage of salary increase
> from previous years?
> How can that salary be justified?
> 
>  
> 
> James Guy
> 
> Principal
> 
>  
> 
> GUY & AssociatesT
> 
>                 Solicitors & Trademark Agent
> 
>  
> 
> Level 25 Optus Centre
> 
> 367 Collins Street
> 
> Melbourne
> 
> 
> VIC 3000
> 
> AUSTRALIA
> 
>  
> 
>  Phone: +61 3 9221 6151
> 
>  Fax:   +61 3 9383 5293
> 
>  Mobile: 0407085553
> 
>  website:  http://www.guyassociates.com.au
> 
>  
> 
>  

http://search.yahoo.com.au - Yahoo! Search
- Looking for more? Try the new Yahoo! Search