There has been some distraction from the major point being made on Joshua
Rowe:

 Joshua Rowe (director of Auda ) has not been complying with Auda policies
himself

This industry as a matter of principal should deserve better direction than
from any person who does not for any reason follow Auda policies himself
This is not a personal attack - only a very valid, and relevant point being
raised

See Sanctum Internet www.sanctum.com.au looking for compliance with the
following Auda policies

10.1 Domain Name Suppliers must fully disclose to a
registrant the following minimum level of information:

b) Identity of the accredited Registrar being used by
the Domain Name Supplier if the Domain Name

Supplier is NOT an accredited registrar including:

(i) the trading name shown in the auDA list of
Registrars;

(ii) contact information for the registrar including
telephone number in
office hours, facsimile
number, website address and email address;

(iii) address of registered office of principal place
of business;

c) terms and conditions of the domain name licence;
and

d) processing time for domain name registrations,
customer support contact
information and web address link to this code of
practice.

12.1 Domain Name Suppliers must:

b) publish and observe a written complaints handling
process which is available to all registrants at
no charge;

c) provide a web address to auDA for Consumer
information, including Consumer Guide and FAQ;
15.2 Visibility and Accessibility

a) Domain Name Suppliers' Complaint handling processes
must:

(i) be publicised to Customers and staff;

(ii) include information to Customers about their
right to complain; and

(iii) specify how the Domain Name Supplier can be
contacted in order to make a Complaint.


Brad