About a month ago I mailed out an important letter regarding domain
names under my control to some 35 registrants.  Only 3 acted on that
letter.  I have since taken the trouble to individually telephone some
of those that failed to act.

To a man the response was (to paraphrase) "We get so much junk mail
about domain names, mostly looking like renewal invoices or notices,
that we just bin them all now.  Why - was your letter important or
something?"

Those junk domain name mailouts obviously have long term ramifications
on any attempts that auDA or individual providers may undertake to try
and educate registrants.  It's getting harder all the time to protect
registrants from their own ignorance.

Ron Stark
Snapsite Pty Ltd
mail: ronstark§snapsite.com.au
Web: www.snapsite.com.au