I feel compelled to mention the excellent service and response from
Explorer.

I got an email from Eddie at Explorer offering to help and gave instruction
on organising a password recovery. This will get us moving forward.

Thanks to those responders that helped out so quickly.

kind regards
Graham Miller

For great web site hosting, back end web server programming (Perl, PHP and
C),
web site design and construction. Choose WES.

Web Enhanced Solutions Pty Ltd
Eumundi Road, Kenilworth, Qld Australia
http://www.webenhanced.com.au
0409 723 008 or (+61) 07 5496 4399

"Spam emails are the mosquitoes of the Internet -- numerous, annoying and
often carrying nasty viruses." - Senator Richard Alston.

> -----Original Message-----
> From: Graham Miller [mailto:graham§webs.net.au]
> Sent: Wednesday, August 25, 2004 10:08 AM
> To: auDA DNS Mailing List
> Subject: [DNS] Domain registered through DNA shows status inactive
>
>
> Hi All,
>
> I am hoping you can give me some advice on the following:
>
> I have a client that wants to host a domain he has paid for through Domain
> Names Australia. He paid for the domain online by credit card
> back in early
> June I believe.
>
> The domain name is koshiki.net.au
>
> A whois search shows the following:
> Domain Name:             koshiki.net.au
> Last Modified:           Never Updated
> Registrar ID:            R00020-AR
> Registrar Name:          Explorer
> Status:                  INACTIVE
>
> Registrant:              AUSTRALIAN KOSHIKI ASSOCIATION
> Registrant ID:           ABN 80243045625
>
> Registrant ROID:         C1677057-AR
> Registrant Contact Name: Glenn Stephenson
> Registrant Email:        g.stephenson§uws.edu.au
>
> Tech ID:                 C1677057-AR
> Tech Name:               Glenn Stephenson
> Tech Email:              g.stephenson§uws.edu.au
>
> Now thats interesting!!!! Registered through Explorer and status INACTIVE.
> What on earth is that? I have tried to get DNA staff to ring me
> back to get
> this sorted out but they never answer incoming calls and I am yet
> to receive
> a return call after leaving a message on their answering machine.
>
> Can anyone suggest the best approach to get this sorted. Should I even
> bother trying to get it resolved? (I've read plenty of stories
> about DNA on
> this list). I am inclined to get the client to request a refund
> and organise
> a new domain name in the .asn.au or org.au address space (they are an
> association). I notice that DNA does not offer asn.au or org.au names.
>
> This little outfit is a non-profit association (not actually
> registered as a
> not for profit though ... not sure why) and can ill afford to be
> ripped off
> for the fee charged by DNA. I think they charged $237 for 2 years which
> seems a bit excessive to me. Especially when there does not seem to be any
> service to go with it.
>
> Any ideas or comments welcomed.
>
> Graham Miller
>
> For great web site hosting, back end web server programming (Perl, PHP and
> C),
> web site design and construction. Choose WES.
>
> Web Enhanced Solutions Pty Ltd
> Eumundi Road, Kenilworth, Qld Australia
> http://www.webenhanced.com.au
> 0409 723 008 or (+61) 07 5496 4399
>
> "Spam emails are the mosquitoes of the Internet -- numerous, annoying and
> often carrying nasty viruses." - Senator Richard Alston.
>
>
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