Re: [DNS] Copy of letter sent to Chris Disspain re Domains Australia

Re: [DNS] Copy of letter sent to Chris Disspain re Domains Australia

From: Deus Ex Machina <vicc§cia.com.au>
Date: Sun, 6 Mar 2005 11:45:34 +1100
yep. I have got a .net.au request for a .com.au which I used to own. the .net.au is clearly
taken. the .com.au is actually availlable. he is obviously using a very
out of date database and not checking the claims he is making.

Vic

Josh Rowe [josh&#167;email.nu] wrote:
> Does anyone have a notice from Domains Australia Pty Ltd where the .net.au
> version of the domain name was already registered?
> 
> This would undo Chesley's story below.
> 
> 
> Josh
> --
> http://josh.id.au/
> 
> -----Original Message-----
> From: Chesley Rafferty
> Sent: Friday, 4 March 2005 1:06 PM
> To: dns&#167;dotau.org
> Subject: [DNS] Copy of letter sent to Chris Disspain re Domains Australia
> 
> Chris Disspain
> auDA
> 107 Faraday Street
> Carlton VIC 3053
> 			By Fax and Mail
> 
> 
> 4 March 2005					
> 
> 
> 
> Chris
> 
> 
> This letter is response to a recent mailer sent by
> Domains Australia headed "Domain Name Available" which
> offered a 5% discount for orders received before 16
> March 2005.
> 
> Yesterday I became aware of a Consumer Alert on your
> website at www.auda.org.au which states that some of
> the letters sent out offered to register a domain that
> was not available to be registered.
> 
> After checking with our mailing company, it quickly
> became clear that there had been a number of letters
> sent out which were supposed to offer a domain which
> was available and instead offered a .com domain (which
> in many cases would not be available). This occurred
> as a data file was merged with the incorrect wording
> file.
> 
> This error was in every respect a technical one, and
> was in no way done to confuse the recipient of the
> letter.
> 
> As soon as I was aware of this problem, I placed a
> corrective notice at www.domains-australia.com.au and
> placed a corrective message at 03 9923 6505 to inform
> all callers of the error in the mailer.
> 
> Also for orders received, we will contact each
> customer to inform them directly of the error, to
> explain that the offer should have been for a
> different domain and give them a complete refund.
> 
> 
> Regards
> 
> 
> 
> Chesley Rafferty
> Director
> 
> 
> ---------------------------------------------------------------------------
> List policy, unsubscribing and archives => http://dotau.org/
> Please do not retransmit articles on this list without permission of the 
> author, further information at the above URL.
> 
Received on Fri Oct 03 2003 - 00:00:00 UTC

This archive was generated by hypermail 2.3.0 : Sat Sep 09 2017 - 22:00:08 UTC