[DNS] Netbunch / enom

[DNS] Netbunch / enom

From: Jason Backshall <jbackshall§staff.iinet.net.au>
Date: Wed, 29 Nov 2006 14:15:24 +0800
According to the website - 'Live chat is ONLINE'.


There's also a contact number on the website, although it's for sales.




From: Ron Stark [mailto:ronstark&#167;snapsite.com.au] 
Sent: Wednesday, 29 November 2006 1:17 PM
To: '.au DNS Discussion List'
Subject: [DNS] Netbunch / enom


I have a client who has a dot-com domain whose registrar is Enom.  The
reseller appears to be Netbunch.  No matter what I try I can't seem to
get access to a place where I can reset domain locks and recover the
domain password, even when I log in as the registrant.  I get nowhere on
the Enom site, and nowhere on the Netbunch site.


I've been sending support tickets to Netbunch for the last 2 months,
without even so much as an acknowledgement, let alone response.


Has anybody had a similar experience with these people and resolved it?
Any advice to help?



Ron Stark

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