The cheapest .au domain registrar on the net apparently.

But if your client has a domain registered through them that's a proble,

Cos there is nowhere to login and make changes to the domain delegation - or anything else 
for that matter. At least not at their main website that you are directed to from 
whois.ausregistry.com.au

Their 24/7 support number just hangs up - at least at 1:30am on a Sunday morning.

When is auDA going to set minimum service standards?

cb