I now understand the issue. You are not actually a reseller or discount 
partner, you have no account with us at all. The 6 domains you have 
registered were done through our retail site, paying the retail prices.

This of course classifies you as a retail client. The reason you 
received these emails were that you have put your own email address in 
the registrant field.

The email we sent notified you of recent auDA policy changes and 
additions to our list of domain services, as well as notifying you of 
the id.au promotion. It also asked you to verify your business and 
contact details, something that we are required to do by auDA periodically.

Bennett.




fred wrote:
> Out of interest, how do you tell if they are retail clients? We are
> business, we have registered about 6 domains recently with you for our
> clients.
> 
> I strongly suggest an "opt in" / "opt out" if you are going to try to value
> add sales to clients, especially if they are services we supply to them. We
> have no interest in .ID domains, nor hosting .. so what do you call an email
> offering services you havent asked for, we call it spam here.
> 
> 
> 
> 
> 
>>The text you have quoted is from an email sent ONLY to direct retail
>>clients of Enetica. We take great care not to direct marketing to our
>>resellers' clients, but there is no reason we should not try to market
>>such services to our direct clients.
>>
>>Can you explain in what way you consider the email we sent to be spam?
>>
>>Bennett.
>>
>>
>>Tony Owen wrote:
>>
>>
>>>I am now looking for a new registrar, Seems the one I have been using
> 
> doesnt
> 
>>>believe I supply a good enough service to my customers for their
> 
> hosting.
> 
>>>Any suggestions as to a registrar that wont try to sell services direct
> 
> to
> 
>>>my customers?
>>>
>>>How do you complain about this practice, and will anyone listen?
>>>
>>>Wondering if I should put enetica on my spam list ??
>>>
>>>
>>>
>>>>Enetica has also recently launched a DNS Hosting service that
>>>>gives you full control over your domain, you will no longer need
>>>>to rely on your ISP to manage your domain. Please have a look at
>>>>our site for a full list of advanced domain services we offer:
>>>
>>>
>>>Cheers Tony
>>>
>>>
>>
>>--------------------------------------------------------------------------
> 
> -
> 
>>>List policy, unsubscribing and archives =>
> 
> http://www.auda.org.au/list/dns/
> 
>>>Please do not retransmit articles on this list without permission of the
>>>author, further information at the above URL.
>>>
>>>
>>>
>>
>>
>>--------------------------------------------------------------------------
> 
> -
> 
>>List policy, unsubscribing and archives =>
> 
> http://www.auda.org.au/list/dns/
> 
>>Please do not retransmit articles on this list without permission of the
>>author, further information at the above URL.
> 
> 
> 
> ---------------------------------------------------------------------------
> List policy, unsubscribing and archives => http://www.auda.org.au/list/dns/
> Please do not retransmit articles on this list without permission of the 
> author, further information at the above URL.
> 
> 
>