On Mon, Sep 22, 2003, Bennett Oprysa wrote:
> David,
> 
> That's an interesting view. You think we have no right to contact the 
> actual registrant of a domain registered through us?
> 
> What is the privacy issue? Does you client think they can register 
> domains without the registrar knowing who they are?
> 
> The email sent out was specifically aimed at making sure people have the 
> correct contact details for their domains, clearly most of your clients 
> don't, as you have put yourself down as the admin contact.

Its a reasonably common practice for ISPs from what I've seen - clients
have a habit of "forgetting" to renew registrations and then complaining
that their site is unavailable. Since he's adminning the zone, why
is it "incorrect" ?

> Once again, these domains were ordered through our retail site, we 
> absolutely do not contact our reseller's clients.

Note - my only contact with Enetica is as a retail customer\
and I received this message. If an ISP has registered domains
on behalf of a client but via _retail_, how the heck is
Enetica going to know are and aren't "real" customers?



Adrian


-- 
Adrian Chadd			The Perl doctrine of job preservation:
<adrian&#167;creative.net.au>	  If nobody else can figure out how
				    it works - they can't fire you.