David,

That's an interesting view. You think we have no right to contact the 
actual registrant of a domain registered through us?

What is the privacy issue? Does you client think they can register 
domains without the registrar knowing who they are?

The email sent out was specifically aimed at making sure people have the 
correct contact details for their domains, clearly most of your clients 
don't, as you have put yourself down as the admin contact.

Once again, these domains were ordered through our retail site, we 
absolutely do not contact our reseller's clients.

Bennett.



David James - The Pagesmith wrote:

> In the past I've had excellent service from Enetica, but I'm wondering
> if there's a problem. Last week one of my clients complained that they'd
> been contacted by Enetica with, among other things, the offer that they
> (client) might like to register some additional domains. They listed
> some ludicrous suggestions, but what bothers me is that I am listed as
> the admin and tech contact and I believe they had no right to go over my
> head. Maybe this was an innocent episode, but the client now wonders
> about his privacy.
> I phoned. I waited. I phoned again, I waited. I e-mailed, and I'm
> waiting.
> Am I alone with this problem?
> David James
> 
> 
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