DNS: The plight of the uninformed

DNS: The plight of the uninformed

From: Brett Caird <brettc§bit.net.au>
Date: Thu, 20 Feb 1997 16:37:55 +1000
Had a conversation with one of our customers who holds a .com.au domain
today and he was blissfully unaware of the renewal date for his domain (we
had advised our .com.au customers by conventional mail of the situation and
the renewal date imposed by Melbourne IT, but this organisation had switched
from another ISP to us since then and thus didn't have details on record).

It was only through another matter that we came to discuss this point.  It
got me wondering how many people actually realize what is going on.  What
sort of communication has taken place between Melbourne IT and domain
holders directly?  Its a difficult situation I know, the contact records for
many domain holders may be out of date.  But the fact remains: if people
aren't contacted by Melbourne IT and they have either fallen through their
ISPs systems of notification (by moving or whatever) or their ISP for
whatever reason doesn't feel obliged to do Melbourne ITs dirty work, where
does that leave them?



Brett Caird		Chief Executive/Director
brettc&#167;bit.net.au	http://www.bit.net.au/
Brisbane Internet Technology Pty Ltd
"Its easy to be patient if you haven't got anything better to do."
Received on Thu Feb 20 1997 - 18:09:23 UTC

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